Privacy Policy

1. Purpose

To ensure transparency and compliance regarding the collection, storage, and use of information obtained through Thrive’s website, online forms, and social media platforms.

2. Scope

This policy applies to:

  • Visitors to Thrive’s website (www.thrivemobilewellness.org)

  • Users who submit information through online forms or scheduling links

  • Followers or commenters on Thrive’s official social media accounts

It does not apply to information collected within the clinical record system (e.g., Jane EMR, HIPAA-secure messaging, or clinical intake forms).

3. Information We Collect

Thrive may collect limited information through its website or third-party platforms, including:

  • Voluntarily submitted information such as name, email, phone number, and appointment requests.

  • Non-identifiable technical information such as browser type, device, or page visit metrics (via analytics tools).

  • Cookies or tracking pixels, used only to improve site experience and measure marketing performance.

No Protected Health Information (PHI) is requested or stored through public website forms.

4. Use of Information

Collected information may be used to:

  • Respond to inquiries or scheduling requests

  • Provide updates about Thrive’s services or promotions

  • Improve website usability and marketing performance

Thrive will never sell, rent, or trade client information to third parties.

5. Data Protection & Security

  • All form submissions route through encrypted SSL connections.

  • Information shared through third-party integrations (e.g., GoHighLevel, Jane, or email) follows HIPAA-compliant or BAA-covered processes.

  • Any accidental transmission of PHI through non-secure channels will be immediately reported and remediated according to Thrive’s HIPAA policy.

6. Third-Party Links

Thrive’s website and social pages may include links to external sites for convenience.
Thrive is not responsible for the content, accuracy, or privacy practices of third-party websites.
Users should review those sites’ privacy policies before providing personal information.

7. Cookies & Analytics

Thrive may use limited first-party and third-party cookies (e.g., Google Analytics) to analyze site performance and visitor engagement.
Visitors can disable cookies through their browser settings without affecting access to the site.

8. Social Media Disclaimers

A. Public Nature of Social Media
Interactions on Thrive’s social media pages (likes, comments, shares) are public. Do not post or disclose any personal health information in comments or direct messages.

B. No Medical Advice
Content posted on Thrive’s website, blog, or social channels is for educational and promotional purposes only and does not constitute medical advice. Always consult a qualified healthcare provider for individualized recommendations.

C. No Patient-Provider Relationship
Engaging with Thrive’s content online does not create a patient-provider relationship. Care is only established through formal scheduling and consent under the supervision of Thrive’s Medical Director.

D. Content Rights
Thrive reserves the right to remove or hide comments containing inappropriate, offensive, or confidential material. Testimonials or reviews posted voluntarily may be reshared by Thrive in accordance with HIPAA guidelines and applicable consent documentation.

9. Policy Updates

Thrive may update this Privacy Policy periodically to reflect operational or legal changes. The “Last Updated” date will be posted at the top of the web page.

10. Contact

For questions about this policy or to request deletion of personal data:
info@thrivemobilewellness.org
Thrive Mobile Wellness, LLC | Granger, Indiana 46530